Booksy or Fresha: do you still need a website?

A booking app is great at appointments. It doesn't do everything a website does, but not every salon needs one. Here's how to decide.

What the apps cost in the UK

BooksyFresha
Monthly price£40 plus VAT, then £5 for each extra team member£14.95 for one person, or £9.95 per team member (before 20% tax)
New clients from the appNo fee by default. With the optional Boost feature, 30% of the first visit, at least £520% of the first visit, at least £4
Clients from your own websiteNo feeNo fee
Card payments1.29% + 20p plus VAT, for mobile payments1.40% + 25p online, 1.19% + 20p in person
ContractMonthly, cancel any timeNo minimum term

Prices from each company's pricing page on 1 November 2026. Check them before you decide, as they can change.

What a booking app does well

What your own website adds

A simple example

Say a salon gets 10 new clients a month from a marketplace that charges 20%, and each first visit costs £50. That's £100 a month in fees, and those clients are often worth it. The point of a website isn't to stop this. It's that the clients who already look you up by name, or find you through Google, can book without that fee.

When you don't need a website yet

The best of both

Most salons don't have to choose. A small website with a clear Book now button can send people straight to the app you already use. See what a salon website needs.

Sources: Booksy pricing, Fresha pricing.

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